GS Optimize High Performance Business research reveals that top companies invest in competencies that will set them apart from their competitors. High-performance businesses understand that a cost-efficient, highly flexible and scalable infrastructure model allows them to respond to market changes, improve operational efficiencies, elevate performance and jump-start new growth. For them, outsourcing activities that are not core to their mission are an appealing option.
Today's highly competitive business environment, coupled with a volatile economic climate, demands that organizations do more with less. In addition to reducing costs, IT infrastructure outsourcing provides a management model whereby organizations can move away from complex and inefficient IT environments and, instead, build IT capabilities that are more scalable, agile, reliable and responsive to business needs.
GS Optimize is uniquely positioned to help organizations maximize the business value of their IT investments and lay a foundation for high performance with infrastructure outsourcing.
GS Optimize Infrastructure Outsourcing Services provide ongoing end-to-end management of a number of IT infrastructure functions, as well as capacity services to augment clients’ existing IT capabilities.
Business end users are benefiting from increasing availability and diversity of applications and devices, driving increased expectations for technical support wherever and whenever they need it.
At the same time, cost pressures on the business are driving the need to migrate support to lower-cost channels and delivery locations. The GS Optimize Service Desk minimizes the cost of downtime to the business by providing clients with a single point of contact for all technology incidents and requests, maximizing resolution on first contact through our proprietary troubleshooting process capability, and managing all escalated incidents and problems through to resolution.
Our Service Desk achieves demonstrable value for our clients through the following:
Balancing the conflicting needs of the end-user community with corporate IT mandates has become a constant juggling act.
Employees push for more mobility, personalization and flexibility, while corporate IT seeks to control access, standardize processes and ensure compliance. In many cases, no one really knows what devices employees are using, who has them and what data is out there. GS Optimize Workplace Services provide end-to-end management of distributed computing environments, enabling a secure, stable work environment with better-performing employees, by focusing on the following areas:
Our Workplace Services achieve business value for our clients through the following:
Organizations must derive maximum value from data center investments and address data center security and compliance issues against the backdrop of rapid market change and business growth, posing challenges for costs, exposure and liability.
GS Optimize Data Center Services provide end-to-end management of computing environments, shifting the data center from being high maintenance to enabling high performance. Data Center Services include the following infrastructure management services to enable a secure and stable environment:
Our Data Center Services enable high performance for clients through the following:
The network environment is one of the most complex aspects of IT infrastructure.
Expanding the network globally, interconnecting business partners and moving to a real-time enterprise all compound network challenges. GS Optimize Network Services delivers a consistent service experience for end users across a diverse environment consisting of multiple vendors, devices and service providers, providing our clients a controlled environment and competitive cost structure. Network Services enable a more secure and robust network infrastructure through the following services:
Our Network Services achieve business value for our clients through the following:
Business requirements for mobility and interconnectivity on a global basis have eroded the perimeter of the enterprise.
Compliance requirements are driving increasing complexity in security controls and reporting. The growing threat environment poses an increasing risk of security breaches. GS Optimize Security Services focus on enterprise-wide visibility and management of an organization’s infrastructure security in order to maintain controls, identify weaknesses and help ensure proper compliance and reporting. By integrating security into network services, data center services and workplace services, GS Optimize maximizes clients’ global IT security posture, while minimizing clients’ costs and risks.
We offer a full scope of Security Services, including:
Our Security Services achieve business value for our clients through the following:
In today’s rapidly changing environment, economic and competitive pressures are forcing companies to re-examine the value generated from their technology investments.
GS Optimize IT Spend Management is a structured approach to lowering IT costs across the enterprise through cost savings, cost avoidance and cost recovery disciplines. By utilizing industry best practices, capitalizing on GS Optimize procurement benchmark data and knowledge and leveraging GS Optimize’s network of commercial supplier relationships, we help clients optimize IT spend.
IT Spend Management includes the following services:
Our IT Spend Management services achieve demonstrable value through the following: